OptimonCoreSync Studio
IE
CS-SEC-008 · SEC Security, privacy, sovereignty and evidence custody · 154 of 192

Provide time-bounded support access

Support Lead · Trigger: An incident requires access to sensitive integration evidence.

Simulated fixture data. Every record, receipt and timeline entry on this screen is demonstration material. It is never production evidence.

Acceptance

3 of 3 steps satisfied

Access will expire automatically and all inspected evidence will remain attributable to the support session.

Every step's expected record state is present. This is read back from the records, not asserted by the screen.

Normal path

Access is reviewed, excess access is revoked and the credential path is rotated.
Step 1. Complete the periodic access review.
satisfied
stateexpiredreviewacceptedretentionarchived
Separation of duties: Integration Engineer may not do this. Act as
Acceptance for this step: review = accepted
Step 2. Revoke access that is no longer justified; record the offboarding receipt.
satisfied
staterevokedreviewacceptedretentioncurrent
Separation of duties: Integration Engineer may not do this. Act as
Acceptance for this step: state = revoked
Step 3. Rotate the credential reference exposed by that access.
satisfied
reachabilityreachablecredentialcurrentcontainmentstable
Separation of duties: Integration Engineer may not do this. Act as
Acceptance for this step: credential = current

Exception path

Support diagnostics will not create unrestricted data exports or permanent elevated credentials.
Alternate path. An investigation is open: apply a legal hold instead of deleting anything.
not yet satisfied
stateexpiredreviewacceptedretentionarchived
Separation of duties: Integration Engineer may not do this. Act as
Acceptance for this step: retention = held

Workflow as specified

CoreSync will grant approved, limited support views with payload minimization, access expiry and a complete audit trail, using protected platform services.

Evidence written in this session

Nothing run yet in this session. Record state shown above may already satisfy steps from the seeded fixture history.

Journeys that include it

Not part of a composite journey; exercised through its family views.